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Who We Are



Our core mission – or you can call it an overpowering obsession – is to make huge gains in clinical workflow efficiency and to improve the interaction between clinicians and their tools. We believe an EMR should be a tool that enhances, not detracts from, physicians’ productivity and satisfaction.

Our founder, Wade Hatler, led the MOSAIQ software architecture team at Elekta, and it’s safe to say, he’s one of the leading experts in the United States in oncology software development and workflow automation. In fact, Elekta has made a strategic investment in PalabraApps to deepen this collaboration to further advance workflow productivity and mobility solutions in MOSAIQ. Read more about it in our Press Release here.

We have put together an incredible team of people who believe in these same values and who seek to deliver superior customer service to everyone who interacts with us. We believe this is one of the qualities that truly sets us apart from other medical technology companies.

Product wise, we keep it slick. We hate repetitive tasks and wasting time. We love smooth, efficient and beautiful features that make you smile and breathe. We have a powerful drive and passion for efficiency and productivity, combined with a deep understanding of the oncology clinical setting. We are onsite with clinicians, administrators and IT personnel every week, and we are talking with our customers every day.


Wade Hatler

Founder / CEO

  • Product Visionary
  • 20+ years as Lead Engineer in Elekta
  • One of the world’s foremost experts in MOSAIQ
  • Creator of eScribe and many modules in MOSAIQ

Amalia Sancha

Founder / COO / Board Member

  • Operations Extraordinaire
  • Client Relations Lead
  • Communications / Media Expert
  • Loves raving customers

Daniel Miin

Board Member

  • Business Development and Strategy Leader at Elekta
  • 18+ years in healthcare, investment banking and tech
  • Extensive experience in healthcare M&A
  • Enjoys assisting and guiding innovative healthcare companies to achieve their growth objectives

Implementation and Support

Jim Hurley

Director of Global Implementation & Support

  • 10 years working with oncology software & hardware
  • 4 years supporting and 6 additional years supporting, installing and upgrading Elekta’s MOSAIQ OIS
  • Customer Driven

Lisetthe Sanchez

Senior Support Engineer

  • 18+ years working with software and hardware support
  • 13+ years supporting MOSAIQ OIS
  • Not afraid of bugs or birds!

Freddy Estrellado

Senior Support Engineer

  • 19+ years working in the IT Industry
  • 14+ years working with MOSAIQ
  • Customer Service Driven
  • Enjoys troubleshooting IT, learning about new technology and finding solutions.

Lauren Mancuso

Education Specialist

  • 6+ years of clinical oncology experience
  • Driven by improving workflow efficiency for providers that directly affects patient care
  • Loves traveling and meeting new people
  • Snowboard enthusiast

Amy Frye

Education Specialist

  • 10+ years of MOSAIQ application experience
  • Passionate about the look and functionality of templates
  • Enjoys helping providers and staff achieve goals

Reenie Stevenson

Implementation Manager

  • 10+ years of experience in Radiation Oncology/MOSAIQ OIS
  • Enjoys working with new customers to increase efficiency and automation in their workflow
  • College Sports Enthusiast
  • Foodie

Alicia Chandler

Template Specialist

  • Detail oriented and enjoys making beautiful, consistent templates
  • Welcomes challenges and learning new things
  • Experienced Flutist

Engineering and Software

Tom Chandler

Sr. Software & Support Engineer

  • Developer and IT wiz, all in one perfect blend
  • 10+ years oncology experience
  • Powerful cyclist
  • Proud parrot owner

Karl Waclawek

Software Architect

  • 20+ years as Developer, Researcher, Problem Solver
  • Takes pride in his work, or is it his hobby?
  • Family Man
  • Loves nature hikes and reading SciFi

Scott Tattrie

Software Architect

  • 20 years Software Engineer
  • Speech integration
  • Hockey in the winter, Golf in the summer

Brandon Lewis

Software Engineer

  • 15+ years of software development in various fields
  • Wrote first program on a TRS-80
  • Zeal for a customer-focused approach when crafting software solutions
  • Enjoys home renovation projects and playing the guitar

Palabra streamlines your patient documentation and reduces your workload through a perfect combination of voice, automation and personalized, super-powerful templates. Palabra saves time, money and effort.